study of the barriers of development of information and communication technologies (icts) in comprehensive universities and their solutions: the case of university of tehran

the objective of this study was to identify barriers ofdevelopment of ict in the university of tehran .a revision of similarresearches was carried out and opinions of experts were sought. theproblems encountered with the development of ict were categorized in fivefactors: technological, educational, financial, legal, attitudinal and behavioralbarriers. the study used mixed methodology to collect data. a researcher selfgenerated questionnaire, interview, and observation methods were applied.the population of the study was ict technicians, present in the secondsemester of the academic year 2008/2009. a simple random sampling wascarried out, and by the use of cochran's formula, 95 persons were selected.to obtain the reliability of the questionnaires, a cronbach's alpha wasperformed. khi square was used to analyze the research questions. the studyfindings revealed that: lack of ict education, poor ict infrastructure, lack offinancial support, and legal problems are the major barriers to ictdevelopment at university of tehran. attitudinal and behavioral factors havenot identified as ict barriers at university of tehran. at the end suggestionsare provided.